IT Support Analyst

https://www.picturemore.co.uk/job-search/1317-it-support-analyst/support/city-of-london/job2025-01-03 17:22:512025-02-01 Picture More
Job Type Permanent
Location London
Area City of London, UK City of London UK London
Sector Information Technology - Support
Salary £35,000
Currency GBP
Start Date
Advertiser Business Services
Job Ref 39447
Description

Are you a proactive and goal-oriented IT Support Analyst ready for your next challenge?
Join an international law firm based in the heart of Central London, managing a range of 1st, 2nd, and some 3rd line duties while gaining hands-on experience with cutting-edge technologies.

What’s in it for you?

  • Salary up to £35k
  • Competitive benefits package
  • Prime Central London (City) location
  • Opportunity to work with a prestigious global firm

 

Key Responsibilities:

  • Provide technical assistance for the firm’s software, including Microsoft Office 365 Suite, Teams, iManage, and Windows operating systems.
  • Troubleshoot basic hardware, including iOS devices, laptops, printers, and network connectivity (e.g., Zscaler VPN).
  • Support meeting rooms and assist with external AV events.
  • Contribute to technology projects such as Laptop Refresh, ITSM Implementation, and Printer Rollout.

 

What You’ll Need:

  • Strong interpersonal and organisational skills.
  • 2-3 years of IT Support experience, within a legal or professional services environment.
  • Experience supporting online meetings, webinars, and AV environments.
  • Familiarity with ITIL Service Management principles is advantageous.

 

Does this sound like your next role? Hit ‘APPLY’ now!

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