IT Service Desk Analyst
| Job Type | Permanent |
| Area | City of London, UK |
| Sector | Information Technology - Support |
| Salary | £35,000 - £40,000 |
| Currency | GBP |
| Start Date | |
| Advertiser | Business Services |
| Job Ref | 39150 |
- Description
IT Service Desk Analyst
Permanent role paying £35k-£40k
Hybrid working – 1 week in 4 working from homeAre you an IT Service Desk Analyst looking for a new challenge?
Do you have experience of working in the legal sector or similar professional services?
In this exciting IT support role working for a leading global law firm, you will be responsible for providing 1st and 2nd line support for all technology systems.
Your responsibilities:
Being the first point of call for all IT-related support and providing technical support for computer applications and hardware:
- Office 365
- Microsoft Teams
- Windows 10/11
- Active Directory
- Exchange
- iManage
Your skills:
- 1 – 4 years’ experience within an IT Service Desk role
- Experience of working for a professional services firm e.g. law, finance, insurance etc
- Excellent troubleshooting skills, with a demonstrable knowledge of hardware such as laptops and mobiles.
- Excellent communication skills and a good understanding of working in a high pressure environment.
If this sounds of interest, hit APPLY now!