IT Service Desk Analyst
| Job Type | Permanent |
| Area | City of London, UK |
| Sector | Information Technology - Support |
| Salary | £45,000 - £50,000 |
| Currency | GBP |
| Start Date | |
| Advertiser | Business Services |
| Job Ref | 39282 |
- Description
IT Service Desk Analyst
Permanent role paying £45k - £50k
Hybrid working – 3 days office based
Are you a Service Desk Analyst with law firm experience looking for a new role?
In this challenging but rewarding position at a global law firm in the city, you will be providing a high level of 1st line support to end users predominantly over the phone and via email. If you enjoy a fast-paced and collaborative environment, then this position could be for you!
Your responsibilities:
Being the first point of contact for all IT-related support and providing remote technical support for computer applications and hardware.
- 1st line support service desk support
- Legal specific applications e.g. iManage, Filesite, Worksite, Netdocs
- Office 365
- Windows 10
- Active Directory
- Exchange
- Hardware
Your skills:
- You must have experience of working as an IT Support Analyst at a law firm
- You must have experience using/supporting legal specific applications and document management systems
- Excellent communication skills and a good understanding of working in a high pressured environment
If this sounds of interest, hit APPLY now!