IT Service Desk Analyst
Job Type | Permanent |
Location | Leeds |
Area | Leeds, UK |
Sector | Information Technology - Support |
Salary | £20,000 - £24,000 |
Currency | GBP |
Start Date | |
Advertiser | Business Services |
Job Ref | 38875 |
Job Views | 79 |
- Description
Are you an IT Support professional looking for your next challenge? Are you seeking a role which offers more hybrid flexibility for a better work-life balance? Do you have experience supporting Office 365, Active Directory and other Microsoft applications? If so, this opportunity might be the perfect fit for you!
Join a friendly Leeds based team providing 1st line support, there are excellent opportunities to grow your skillset and career with this leading law firm.
What’s in it for you:
- Hybrid working (3 days onsite, 2 days remote)
- Competitive benefits package
- Exposure to a range of technologies for personal and professional growth
- Joining a reputable firm with a long-term career path
Key Responsibilities:
- Provide 1st line support to local and global users via phone, email or face-to-face.
- Escalate issues where necessary to technical teams.
- Occasionally supporting projects, including desk moves and hardware upgrades.
Skills Required:
- Essential software knowledge: Windows 10, Exchange Online, MS Office 2016 & O365 suite applications.
- Basic understanding of essential hardware: laptops, desktops and phones.
- Strong customer service skills/experience
Does this sound like your next role? Click 'Apply’