IT Service Desk Analyst
| Job Type | Permanent |
| Area | City of London, UK |
| Sector | Information Technology - Support |
| Salary | £28,000 - £34,000 |
| Currency | GBP |
| Start Date | |
| Advertiser | Business Services |
| Job Ref | 41596 |
- Description
IT Service Desk Analyst
Global Law Firm
Hybrid working
Are you an IT Service Desk Analyst looking for a new challenge? Have you worked in a law firm or similar professional services?
In this rewarding 1st line support position at a global law firm in London, you will be able to grow within the firm with internal progression opportunities.
The role offers you the opportunity to work from home 50% of the time, allowing you a great work/life balance!
Your responsibilities:
Being the first point of call for all IT-related support and providing remote technical support for computer applications and hardware:
- Office 365
- Microsoft Teams
- Windows 10/11
- iManage DMS
- Active Directory
- Exchange
Your skills:
- A minimum of 1 years’ IT help desk support experience within a law firm or similar professional services organisation.
- Excellent troubleshooting skills, with a demonstrable knowledge of hardware such as laptops and mobiles.
- Excellent communication skills and a good understanding of working in a high pressure environment.
If this sounds of interest, hit APPLY now!